Return-to-Work (RTW) programs play a crucial role in the modern workplace, especially in light of the challenges faced by employees and employers alike. With increasing stress levels, health issues, and economic pressures, the importance of Return-to-Work programs has never been more evident. These programs are designed to help injured or ill employees transition back to work as soon as they are medically able, offering numerous benefits to both parties involved.

Impact on Employee Well-being

One of the most significant benefits of Return-to-Work programs is their positive impact on employee well-being. When employees are able to return to work quickly and safely, they experience a sense of normalcy and purpose, which is essential for mental health. The routine of work helps mitigate feelings of isolation and depression that can accompany extended periods of absence.

A Harris Poll conducted in February 2021 highlighted several key issues affecting adults during the pandemic, including increased stress, weight gain, reduced physical activity, and sleep problems. The poll revealed that 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} of adults reported increased stress levels, 62{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} of adults with children at home felt more stressed, and 53{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} reported being less physically active. Moreover, 67{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} experienced changes in sleep patterns, either sleeping more or less than they wanted. These findings underscore the need for structured Return-to-Work programs that can help alleviate some of these stressors by reintegrating employees into the workforce, thereby promoting mental and physical health.

Financial Benefits for Employers

Return-to-Work programs are not only beneficial for employees; they also offer substantial financial advantages for employers. Effective Return-to-Work programs can significantly reduce the costs associated with workers’ compensation claims. Studies have shown that a small percentage of workers’ compensation claims account for a large portion of the costs. For example, 5{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} of claims can account for up to 80{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} of workers’ compensation expenses. By implementing Return-to-Work programs, employers can prevent these high-cost claims, realizing a substantial return on investment.

The Washington State Department of Labor & Industries found that employees not offered accommodation for transitional duty within three weeks were almost twice as likely to develop chronic work disabilities. This highlights the importance of early intervention and providing suitable Return-to-Work options to minimize the duration and cost of claims.

Furthermore, the Occupational Safety and Health Administration (OSHA) has demonstrated that the indirect costs of having workers out of work can be 1.1 to 4.5 times the direct costs. These indirect costs include training replacement workers, lost productivity, and administrative expenses. By reducing the time employees are away from work, Return-to-Work programs can help mitigate these indirect costs, resulting in significant savings for employers.

Studies Supporting Return-to-Work Programs

Numerous studies support the effectiveness of Return-to-Work programs in improving outcomes and reducing costs. For instance, a lengthy study conducted in London found that injured workers who continued working had shorter recovery times and longer life expectancies compared to those who were out of work. The probability of returning to work decreases significantly after the first 12 weeks following an injury, underscoring the need for prompt action.

In another study, the Washington State Department of Labor & Industries tracked compensable claims from 2011-2012 and found that the probability of returning to work within 12 weeks was 92.2{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c}. However, this probability dropped to 55.4{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} after 13-26 weeks, 32.2{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} after 52-65 weeks, and only 4.9{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} after more than 104 weeks. This data clearly indicates that the sooner an injured worker can return to some form of work, the better the long-term outcomes.

Real-World Benefits and ROI

Washington State’s Stay at Work Financial Incentive Program, which offers a 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} reimbursement of payroll expenses for employees who return to work, has demonstrated a $2.40 return for every dollar invested. With 4,000 employers and 16,700 injury claims participating, the program has paid out $41 million in reimbursements and shown that 84{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} of claims do not extend beyond 66 days.

Similarly, a study by McLaren (2010) found that employers with Return-to-Work programs experienced a 3.6-week reduction in the median number of weeks employees were out of work. This reduction translates into substantial cost savings and improved productivity.

Conclusion

The importance of Return-to-Work programs cannot be overstated. They offer significant benefits for both employees and employers, including improved mental and physical health for workers, reduced costs associated with workers’ compensation claims, and enhanced productivity. By implementing effective Return-to-Work programs and leveraging research to gain stakeholder buy-in, organizations can create a supportive environment that facilitates quicker and safer returns to work, ultimately benefiting everyone involved.

Michael Stack, CEO of Amaxx LLC, is an expert in workers’ compensation cost containment systems and provides education, training, and consulting to help employers reduce their workers’ compensation costs by 20{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} to 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c}. He is co-author of the #1 selling comprehensive training guide “Your Ultimate Guide to Mastering Workers’ Comp Costs: Reduce Costs 20{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} to 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c}.” Stack is the creator of Injury Management Results (IMR) software and founder of Amaxx Workers’ Comp Training Center. WC Mastery Training teaching injury management best practices such as return to work, communication, claims best practices, medical management, and working with vendors. IMR software simplifies the implementation of these best practices for employers and ties results to a Critical Metrics Dashboard.

Contact: mstack@reduceyourworkerscomp.com.

Workers’ Comp Roundup Blog: http://blog.reduceyourworkerscomp.com/

Injury Management Results (IMR) Software: https://imrsoftware.com/

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