• Nature of work available. In some instances, employees are “working” for an employer only based on the nature of the relationship before the work injury. If a position is only attributable to the personal relationship between the employee and employer, PTD benefits could be compensable.

• Sheltered workshop employment. A sheltered workshop is a place of employment that provides opportunities for people who are developmentally, physically, or mentally impaired. They can also be considered “work on loan” situations where another employer provides work for employees recovering from an injury.

• Consideration of fringe benefits. Courts will also examine the suitableness of employment when an employee is not receiving certain benefits compared to their pre-injury employment.

• Evaluation of earning capacity. Always consider and challenge whether the work of an employee seeking PTD benefits is genuinely representative of their ability to earn. This can include using a vocational expert to review matters and issue an Independent Vocational Evaluation (IVE) relative to these issues.

Several issues to consider when evaluating a PTD claim, including the employee’s work status.

The Employment Toolbox in PTD Claims

There are four main tools the claim management team can use when investigating, evaluating, and defending PTD claims. These items should be used correctly to avoid spending excessive amounts of money on these matters:

• Independent Medical Examination: The independent medical examination (IME) is the most common tool to defend these claims. Preparing and timing are essential, along with selecting the right medical expert. Writing the best possible cover letter is also crucial.

• Independent Vocational Evaluation: The IVE is similar to the IME, but it occurs through the use of a vocational expert. Statutes and rules generally do not cover the use of these experts and may present problems for defense interests. Prepare for such evaluation as the one who has the IME.

• Expert and Employee Depositions: Expert depositions are usually used as direct evidence at workers’ compensation hearings. While not always required, they can help your expert elaborate on answers, clarify any points from their report, and rebut evidence submitted by the employee’s attorney. If permissible, the employee’s deposition is also helpful in preparing for a hearing on the merits and drilling down on their testimony.

• Surveillance: Always follows pertinent statutes and rules related to passive and active surveillance. Only use service providers who understand the law governing their conduct and have a proven track record for ethical behavior.

Consider the costs of each of these tools to maximize their effectiveness.

Conclusions

Successfully defending PTD claims requires focusing on the employee’s job search efforts and pre- and post-injury work. Some factors to consider, as well as tools to analyze the strengths and weaknesses of defenses, are available. Now is the time to implement these best practices into the claim-handling process to reduce workers’ compensation program costs.

Michael Stack, CEO of Amaxx LLC, is an expert in workers’ compensation cost containment systems and provides education, training, and consulting to help employers reduce their workers’ compensation costs by 20{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} to 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c}. He is co-author of the #1 selling comprehensive training guide “Your Ultimate Guide to Mastering Workers’ Comp Costs: Reduce Costs 20{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c} to 50{c9b670b3c77d807bdd7060c9fc0a99121cc6b184676c9335f3481a95c383dd4c}.” Stack is the creator of Injury Management Results (IMR) software and founder of Amaxx Workers’ Comp Training Center. WC Mastery Training teaching injury management best practices such as return to work, communication, claims best practices, medical management, and working with vendors. IMR software simplifies the implementation of these best practices for employers and ties results to a Critical Metrics Dashboard.

Contact: mstack@reduceyourworkerscomp.com.

Workers’ Comp Roundup Blog: http://blog.reduceyourworkerscomp.com/

Injury Management Results (IMR) Software: https://imrsoftware.com/

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Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker, attorney, or qualified professional.